The Vein Institute

Terms and Conditions

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Terms and Conditions – Updated May 2020

This website is owned and operated by The Vein Institute Pty Ltd (ABN 39 601 033 630).

Welcome to also referred to as “The Vein Institute”. The Vein Institute owns and operates this website, and provide products and services to you when you visit or shop at or other associated The Vein Institute websites. The Vein Institute provides the products and services subject to the following conditions.

This site is provided as a service to our customers. Please review the following basic rules that govern the use of our site (the “Agreement”). Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Since The Vein Institute may revise this Agreement at any time, you should visit this page periodically to review the terms of your use. We reserve the right to update or modify these terms and conditions at any time without prior notice.

By using you agree to these conditions. Please read them carefully.

For requests, complaints or inquiries contact The Vein Institute on:

  • Phone: 1300 535 017
  • Email: [email protected]
  • Mail: 2A Ground Floor, 219-227 Elizabeth St, Sydney NSW 2000

Australian Consumer Guarantees

The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects, and do what they are meant to do. These rights, which the Law says automatically apply whenever goods are supplied to a consumer, are called ‘Consumer Guarantees’. Click to view the Australian Consumer Law website.

Copyrights and trademarks

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that are part of this site (the “Contents”) are copyright protected works, trademarks, trade dress and/or other intellectual or proprietary property owned, controlled or licensed by The Vein Institute, one of its affiliates or by third parties who have licensed their materials to The Vein Institute are protected by Australian and international copyright laws.

Use of this site

This site and all of its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. You may not use the resources (such as ebooks) listed on this site or use the materials displayed through any commercial website.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the site.


These terms are effective until terminated by The Vein Institute at its sole discretion. The Vein Institute may terminate these terms without notice and at any time. In the event of termination, you are no longer authorized to access this website, and the restrictions imposed on you with respect to the content, and the disclaimers, indemnities, and limitations of liabilities set forth in these terms shall survive termination. The Vein Institute shall also have the right without notice, and at any time, to terminate this website or any portion thereof, or any products or services offered through the The Vein Institute website, or to terminate any individual’s right to access or use the The Vein Institute website without any liability to you.

Compliance with laws

You agree to comply with all applicable Australian and international laws, statutes, ordinances and regulations regarding your use of the The Vein Institute site and your purchase of the items on this website.

The conditions are governed by and to be construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia. In the event that any provision of these conditions is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of these conditions will remain in full force and effect.

User reviews and communications

If you do post content or submit material to us, and unless we indicate otherwise, you grant The Vein Institute a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. This may be in the form of, but not limited to, leaving a product review, a social media post, testimonial or posting a letter.

You grant The Vein Institute the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is true and accurate and contains opinions that are your own; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Vein Institute for all claims resulting from content you supply. If you no longer wish your content to be used by The Vein Institute contact us and our customer service manager will consider and reply to your request in a timely manner.

The Vein Institute has the right but not the obligation to monitor and edit or remove any activity or content. The Vein Institute takes no responsibility and assumes no liability for any content posted by you or any third party.

Linked third party sites

Links to other Internet sites operated by third parties, including The Vein Institute suppliers, vendors or joint promoters, do not constitute sponsorship, endorsement, or approval by The Vein Institute of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by The Vein Institute and it is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.


You agree to indemnify and keep indemnified The Vein Institute, their officers, employees, agents and contractors (“those indemnified”) in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which those indemnified may suffer or incur as a direct or indirect result of your wilful or negligent act or omission with respect to the your use of this website (or any part of it) or the violation of these conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity.

For requests, complaints or inquiries contact The Vein Institute on:

  • Phone: 1300 535 017
  • Email: [email protected]
  • Mail: 2A Ground Floor, 219-227 Elizabeth St, Sydney NSW 2000